If your order wasn't quite what you were looking for, you don't like it or if the fit isn't right - no problem! Simply post the order back to us unworn with labels intact and once the item is back with us, we will issue a refund within 10 working days.
If you'd prefer an exchange, let us know which item you'd like and any size changes on the invoice, send it back to us and once it is back here, we will exchange the item and send the order back out to you free of charge.
Please note underwear is non refundable.
We offer a 60 day fuss-free UK returns policy. Simply post the order back to us unworn with labels intact using the prepaid label.
Missing a returns label? Click here for returns label.
We offer a 90 day fuss-free returns policy. Simply post the order back to us unworn with labels intact using a prepaid label. To obtain your prepaid label please email firstname.lastname@example.org. Please note using this returns process can take between 16-21 working days to reach us back in the UK. If you wish for a speedier process you can send the parcel back to us at your own expense, however please note is your responsibility to ensure the parcel is tracked to ensure secure delivery to us.